We’re Here When It Can’t Wait
HVAC emergencies don’t follow business hours, and we work hard to be there when you need us most. Zone Heating & Air offers after-hours service after 5:00 PM and on weekends, so you’re not stuck waiting until the next business day. While we are not available throughout the night, we’ll get to you as soon as our technicians are able. And if you’re on one of our maintenance plans, you’ll receive discounted after-hours service fees as an added benefit.
Zone Heating & Air has served north Georgia homeowners for over 30 years. With more than 3,000 five-star reviews across platforms and a BBB A+ rating, you already know what your neighbors think. When something goes wrong, we’re the team they call.
Signs You Have an HVAC Emergency
Not sure if your situation qualifies? Here are the most common reasons homeowners call us for after-hours service:
- No heating or cooling – your system won’t turn on or isn’t producing conditioned air
- Unusual smells – burning odors, musty smells, or anything that resembles gas
- Strange noises – banging, screeching, or grinding coming from your unit
- Refrigerant leaks – ice buildup on the unit or warm air blowing from your vents
- Electrical issues – tripped breakers, sparks, or the system cycling on and off rapidly
- Carbon monoxide concerns – if your CO detector has triggered near your HVAC system, leave the home and call immediately
When in doubt, call us. We would rather help you rule something out than have you go without heat or air longer than necessary.
Why Choose Zone for Emergency HVAC Repair
NATE-Certified Technicians
Our technicians hold the industry’s most respected HVAC certification. That means when they show up at your door, they know exactly what they’re doing and can diagnose problems quickly.
Carrier Factory Authorized Dealer
Zone Heating & Air is part of an elite group — fewer than 5% of HVAC contractors nationwide earn Carrier Factory Authorized status. We work on all major brands but are held to the highest standards in the industry.
$10,000 Make It Right Guarantee
Backed by TrustDale, our guarantee means you’re protected even after we leave. That’s not something most HVAC companies can offer.
Discounted After-Hours Fees for Maintenance Customers
Enrolled in one of our maintenance plans? You’ll receive discounted after-hours service fees when you need emergency help. It’s one more reason to protect your system before something goes wrong.
Locally Owned and Community Focused
We are not a national chain dispatching strangers to your door. We’re your neighbors, based right here in Buford, GA, serving the communities we live and work in every day.
Our Emergency HVAC Service Areas
We provide after-hours and weekend emergency HVAC repair throughout metro Atlanta and North Georgia, including:
- Atlanta
- Buford
- Cumming
- Hoschton
- Gainesville
- And surrounding communities throughout Gwinnett, Hall, and Forsyth counties
What to Do While You Wait
While our technician is on the way, here are a few things you can do to stay safe and potentially prevent further damage:
- Check your thermostat – make sure it is set correctly and the batteries are not dead
- Check your circuit breaker – a tripped breaker is sometimes all it takes
- Replace or check your air filter – a clogged filter can cause a system to shut down
- Stay cool or warm – use fans, open windows, or move to another room while you wait
- Don’t ignore unusual smells or sounds – if something seems unsafe, turn the system off at the breaker
Frequently Asked Questions
We offer after-hours and weekend emergency service, though we are not available throughout the night. Technicians are available after 5:00 PM and on weekends. If you are a maintenance plan customer, you will also receive discounted after-hours fees. Call us at 770-977-0208 and we will get to you as soon as possible.
Response times depend on your location and time of day. We serve all of metro Atlanta and north Georgia, including Buford, Cumming, Hoschton, and surrounding areas, and we prioritize getting to you as quickly as our schedule allows during after-hours and weekend calls.
Any situation that leaves your home without heating or cooling, poses a safety risk, or involves unusual smells, sounds, or electrical issues should be treated as an emergency. If temperatures inside your home are becoming unsafe, especially for children, elderly family members, or pets, don’t wait. Call us immediately.
Emergency repair costs vary depending on the issue, parts needed, and time of service. Zone Heating & Air is transparent about pricing and will walk you through costs before any work begins. We also offer financing options for larger repairs or system replacements. Maintenance plan customers receive discounted after-hours service fees.
We work on all major HVAC brands. As a Carrier Factory Authorized Dealer, we have deep expertise in Carrier systems, but our NATE-certified technicians are trained and equipped to repair virtually any make or model.
Do not attempt to operate your system. Leave your home immediately, avoid using any electrical switches or open flames, and call your gas provider and 911 from outside. Once the situation is safe, call Zone Heating & Air to inspect and service your system before restarting it.
Yes. If your system is beyond repair or a replacement makes more financial sense, we can discuss your options on the spot. We offer full system replacements with flexible financing so you are never left without a path forward.
